The best leaders know how to communicate clearly and persuasively. How do you stack up?If you rea...

The range of topics addressed in this collection can be seen in the titles of the four sections i...

At home, on the job, in a personal relationship, it's often not what you say but how you say it t...

Written in readable, vivid, non-technical prose, this book presents the highly respected scholarl...

Through everyday talk, individuals forge the ties that can make a family. Family members use lang...

This book focuses attention on a relatively neglected component of communication-silence-in order...

'Required reading...sharp and insightful...lively and straightforward...a novel and sometimes sta...

This book focuses attention on a relatively neglected component of communication-silence-in order...

The concept of framing has been pivotal in research on social interaction among anthropologists, ...

This book provides a basic approach to the linguistic analysis of conversation, building toward a...

The bestselling author of You Just Don't Understand has gathered together six of her scholarly es...