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Information and communication technology (ICT) is permeating all aspects of service management; i...
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In the last few years, knowledge management practices have evolved in organizations. The introduc...
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Modern Twenty-First Century organizations are continuously evolving in a complex, highly competit...
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Les systèmes d''information coopératifs assistent letravail collectif entre différents typesd...
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The goal of this book is to provide a comprehensive, multi-dimensional approach to research and p...
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The goal of this book is to provide a comprehensive, multi-dimensional approach to research and p...
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