Evaluation, which is a critical component of the planning process, assesses the effectiveness and...

Two underlying assumptions of this volume are that academic and public libraries can serve as eff...

This volume is issue-oriented. By showing that issues relating to topics such as access to govern...

This guidebook shows academic libraries how to use innovative new performance metrics to achieve ...

Leadership is separate from, but integral to, management; and library directors today and for the...

This book provides an overview of leadership in library and information science (LIS), examines t...

Outcomes Assessment in Higher Education focuses on assessing institutional quality and effectiven...

This books provides a detailed overview of conflicting issues and practices related to Federal go...

Twenty-eight contributed papers provide an overview of LIS research, offering recommendations and...

Service quality is an issue separate from internal observations of effectiveness and efficiency, ...

This book is the first to examine library and information science leadership in the United States...