This book presents latest research on the evolution of consumer services, as these services conti...

The Practice of Quality Management presents the resultsof eleven ground-breaking research proje...

This is the third of a series of research volume of papers from the Business and Information Tech...

The U.S. Information Economy: Value, Employment, Industry Structure, and Trade explores the confl...

This book presents latest research on the evolution of consumer services, as these services conti...

The Practice of Quality Management presents the resultsof eleven ground-breaking research proje...

Managing in the Information Economy: Current Research Issues presents the recent research directi...

This is the fourth of a series of research volume of papers from the Business and Information Tec...

Service Industrialization, Employment and Wages in the US Information Economy has three main rese...